Welcome to Episode 3 of Season 1, of Let’s Talk Quality: The Podcast.
Hemish was joined by Ann Farnsworth. Ann is the VP of Quality Assurance for C4 Therapeutics, a clinical phase biotechnology organisation, headquartered in Massachusetts.
Ann explains why understanding the history of quality assurance is a key part of her leadership philosophy and details the practical measures she takes when onboarding new team members. We cover the following in detail:
- Ann’s customizable onboarding process for new QA team members
- Why understanding the history of quality assurance improves employee engagement
- How she makes it engaging and fun for new team members
- The timelines of regulations put in place and the tragedies that have occurred
- How she customizes her approach to different personalities or seniorities
- The importance of bringing in quality early in a company journey
- Measuring return on investment of quality assurance
- How to define the ROI to upper management
- Ann’s advice to future quality leaders
Anne offers some great practical guidance for any level of quality professional, particularly when it comes to having a customizable process to onboard new colleagues through making quality relatable.
Hope you enjoy the show!