Quality is changing. The systems are getting smarter, the data is getting bigger, and the people side is still the hardest part.
This week, I sit down with Dennis Rodman, Senior Director of Quality Management Systems and Digital Compliance at Intellia Therapeutics.
Dennis brings a rare perspective to quality. With 13 years at BMS across operations, technical services, and quality, he now helps a gene editing company prepare for its first commercial product.
In this episode, we explore:
- Why quality should be value-add, not a compliance hammer
- What separates companies that get digital transformation right from those that don’t
- How to choose the right QMS without getting sold something you don’t need
- Why AI isn’t delivering the ROI people expected, and what’s going wrong
- How to manage change when most people don’t want it
- What early-career quality professionals should be doing right now to accelerate
A practical, honest conversation for anyone working at the intersection of quality, systems, and people.
Timestamps:
(00:00) Introduction and Background
(05:04) Quality Management Systems and Operations
(09:59) Stakeholder Engagement and Change Management
(15:12) The Role of IT in Quality Management
(21:02) Cultural Shifts and Data Sharing
(23:34) Advice for Aspiring Quality Leaders
(26:01) Future of Biotech and Quality Management